Terms of Service.
The ground rules for using our website and client portal.
Last updated: July 3, 2026
These Terms of Service ("Terms") govern your use of onusweb.com and the Onus client portal (the "Service"), operated by Onus Web Solutions ("Onus", "we", "us"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
The Service
Onus is an independent web studio that designs, builds, and maintains websites. This site lets you learn about our services, contact us, book an introductory call, and — for clients we have onboarded — access a portal to manage support requests and billing.
Accounts
Client portal access is invite-only and set up by us. Sign-in is passwordless: we email you a secure one-time link. You are responsible for keeping access to your email account secure and for activity that happens under your account. Tell us immediately if you believe your account has been accessed without your permission.
Acceptable use
You agree not to:
- use the Service for any unlawful or fraudulent purpose;
- attempt to gain unauthorised access to the Service, other accounts, or our systems;
- upload malware or attempt to disrupt, overload, or interfere with the Service;
- upload content you do not have the right to share, or that is unlawful or infringing.
Bookings
You may book a free introductory call through the site. Calls can be rescheduled or cancelled by either party. Booking a call does not create any obligation to purchase.
Payments
Where you engage us for paid services, the fees, billing frequency, and scope are set out in the proposal or agreement we provide. Payments are handled securely by Stripe. Recurring plans continue until cancelled in accordance with your agreement. Unless stated otherwise, fees are exclusive of any applicable taxes.
Intellectual property
The content and branding on this website belong to Onus. Content you provide to us remains yours; ownership of the work we produce for you is governed by your project agreement.
Third-party services
The Service relies on third parties (including Stripe, Google, and Cloudflare). Your use of features they power may also be subject to their terms.
Disclaimer
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted or error-free.
Limitation of liability
To the fullest extent permitted by law, Onus will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Termination
We may suspend or end access to the Service, or a portal account, if these Terms are breached or to protect the Service. You may stop using the Service at any time.
Governing law
These Terms are governed by the laws of the jurisdiction in which Onus Web Solutions operates, without regard to conflict-of-law rules.
Changes
We may update these Terms from time to time. When we do, we will revise the date at the top of this page. Continued use of the Service means you accept the updated Terms.
Contact
Questions about these Terms? Email hello@onusweb.com.